VISIT

VISITOR INFORMATION

  • Rain Room is an immersive art installation in Melbourne’s St Kilda that allows you to walk through a downpour of continuous rain without getting wet.

    Motion sensors detect the movements of the human body as visitors navigate through the darkened space, becoming performers in this intersection of art, technology, and nature.

    Please allow 25-30 minutes from your ticketed session time to experience Rain Room. This allows for your introduction to the work, 15 minutes inside Rain Room and time to explore the gift shop after.

  • We recommend arriving at least 15 minutes prior to your session to ensure you have adequate time to park in St Kilda and store your belongings in provided lockers.

    Session start times are to be strictly observed. Visitors who arrive more than five minutes after the start time may not be admitted to the exhibition.

    Should you miss your scheduled time, we will endeavour to accommodate you if a subsequent spot is available. Unfortunately, we cannot guarantee a rescheduled visit.

  • The No.16 tram runs from the Melbourne’s CBD to St Kilda, with several stops located along Fitzroy Street. The No.96 tram also runs from Melbourne’s north to St Kilda. We recommend disembarking at Stop 135 Acland Street, opposite the Prince Hotel.

    If driving, on-site parking is available at the Prince Hotel carpark, enter via Jackson Street. Off-street parking is available on Acland and Fitzroy Streets.

  • Session times are:
    Wednesday and Thursday 12pm to 5pm
    Friday and Saturday 10am to 9:30pm
    Sunday 10am to 7:30pm

     

    Child friendly session times are:
    Saturday and Sunday 10am to 11am and 3pm to 4pm

     

  • Adult – $29
    Concession – $19 (children aged 4-17 years)
    Family – $89 (2 adults, 2 concessions)
    Go Private – $299 The ultimate way to experience Rain Room. Bring your lover, your friends, your kids or just come on your own (max 12 visitors)

    *Please note children aged 0-3 are free

  • Walk-ins are welcome at Rain Room. On arrival at Jackalope Pavilion St Kilda, we will do our best to accommodate toy at our next available session.

  • The ultimate way to experience Rain Room. Bring your lover, your friends, your kids or just come on your own (max 12 guests)
    Book a Go Private session for $299 or for private viewings outside of scheduled times, please contact private@rainroom.com.au.

  • Over 750,000 people have experienced the Rain Room internationally and it is suitable for everyone. We request that children under 13 are accompanied by an adult. Children under the age of three are free but need to remain by the adult ticketholder’s side. Wheelchairs and mobility scooters can be taken into the exhibition provided they weigh less than 500kg and are less than 1.5m in length.

  • Rain Room is suitable for DDA/accessibility visitors.

    Access to Jackalope Pavilion St Kilda is either via a lift from street level or by driving up the carpark directly to the entry.

    Visitors can use a walker, walking stick or wheelchair inside the artwork (provided they weigh less than 500kg and are less than 1.5m in length). Our staff may provide visitors with a white lab coat to place over their walker/wheelchair, enabling sensors to better detect them in the space.

    We accept companion cards. Please note that Rain Room can accommodate up to 12 guests at a time. Consequently, if there is an excess of companion card holders, guests may be kindly requested to attend the next available session to ensure the best experience for all.

    When you arrive at the venue, please speak to our friendly staff if you require assistance or get in touch in advance via hello@rainroom.com.au

  • Please note that refunds are not available. Any exchange requests are to be made via email (hello@rainroom.com.au) or in person at the box office at Jackalope Pavilion St Kilda. Before requesting an exchange, please search availability for an appropriate date and time, and communicate that with a second option when you submit the request. Any changes are pending availability. Please note that we cannot facilitate change requests within 48 hours of your scheduled session time.

  • Visitors are discouraged from wearing dark, shiny or reflective clothing. Flat-soled shoes must always be worn (no heels please). Oh, and you won’t need an umbrella!

  • Use of photographic equipment and mobile phones is at the risk of the owner.

    No professional photography is allowed without explicit prior permission.
    Visitors are asked to abstain from taking photographs for any other purpose than documenting their visit to Rain Room. Performance and music videos, product photography or fashion shoots are not permitted.

  • Iconic cake makers Black Star Pastry, have created a limited-edition Rain Cake, inspired by the work. Exclusive to Black Star Pastry’s St Kilda store (located under Rain Room on Acland Street), the Rain Cake is quite literally the dessert after the sensory feast that is a walk through this globally significant work. While the Rain Room indulges your sense of sight, touch and sound, the Rain Cake closes the sensory circle, delighting your sense of smell and taste.